Comments on: CR 2008 doesn’t like Zebra Label Printers? http://kenhamady.com/cru/archives/183 Independent news, tips and thoughts from a Crystal Reports expert Tue, 06 Jan 2009 23:41:30 +0000 http://wordpress.org/?v=2.7 hourly 1 By: Matthias http://kenhamady.com/cru/archives/183/comment-page-1#comment-57 Matthias Tue, 16 Dec 2008 04:02:58 +0000 http://kenhamady.com/cru/?p=183#comment-57 I found that when entering your label size and the width is greater than your height, CR 2008 will automatically change the orientation from Portrait to Landscape. I think that's what causes the rotation. I successfully implemented this workaround: We have label sizes of W=10cm,H=7.25cm. By entering the size of W=10cm,H=10cm into CR2008, the paper orientation stays at Portrait. The label is now printed correctly. The incorrect height spec does not seem to matter, because page feeds in between labels will cause the printer to start at the top of a new label regardless of what it thinks the label height is. Hope this works for you. I found that when entering your label size and the width is greater than your height, CR 2008 will automatically change the orientation from Portrait to Landscape. I think that’s what causes the rotation.

I successfully implemented this workaround:

We have label sizes of W=10cm,H=7.25cm. By entering the size of W=10cm,H=10cm into CR2008, the paper orientation stays at Portrait.

The label is now printed correctly.

The incorrect height spec does not seem to matter, because page feeds in between labels will cause the printer to start at the top of a new label regardless of what it thinks the label height is.

Hope this works for you.

]]> By: Ken Hamady http://kenhamady.com/cru/archives/183/comment-page-1#comment-53 Ken Hamady Sun, 12 Oct 2008 00:43:30 +0000 http://kenhamady.com/cru/?p=183#comment-53 Thanks for the feedback, but we had tried that checkmark on and off and still had the same problem. Thanks for the feedback, but we had tried that checkmark on and off and still had the same problem.

]]> By: robleg88 http://kenhamady.com/cru/archives/183/comment-page-1#comment-52 robleg88 Mon, 29 Sep 2008 20:27:51 +0000 http://kenhamady.com/cru/?p=183#comment-52 I found this , It looks like your problem. Hope this helps. http://reportviewer.biz/knownissues.html (the issue at the bottom of the page) I put the text portion but there is also a screen shot. Issue You set a report to display in landscape but the report shows in Report Viewer in the portrait layout. Or, you change the size of the report, but the size changes are not reflected. Resolution First, if you are using Crystal Reports 2008 to create your reports, you will have to uncheck the check box that says "dissociate formatting page size and printer paper size" in the page setup dialog, and then resave your report. You can find this dialog after opening your report in Crystal Reports 2008. Go to the file menu, and then select the page setup dialog. This is an issues known and reported by Business Objects. They may fix this in future service packs. I found this , It looks like your problem.
Hope this helps.

http://reportviewer.biz/knownissues.html
(the issue at the bottom of the page)
I put the text portion but there is also a screen shot.

Issue

You set a report to display in landscape but the report shows in Report Viewer in the portrait layout. Or, you change the size of the report, but the size changes are not reflected.
Resolution

First, if you are using Crystal Reports 2008 to create your reports, you will have to uncheck the check box that says “dissociate formatting page size and printer paper size” in the page setup dialog, and then resave your report. You can find this dialog after opening your report in Crystal Reports 2008. Go to the file menu, and then select the page setup dialog. This is an issues known and reported by Business Objects. They may fix this in future service packs.

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