I just stumbled across a FAQ on the SAP website that has some useful information. It was written in 2016 but the information still seems to apply. Many of the answers are links to other pages, like the link to the trial versions or the links to the service packs. I already had most of this information, but learned at least one new trick from the FAQ page.
Retrieving your License Key from the registry:
With older versions of Crystal you could go into Help > About and grab your complete license key. This was helpful if you were changing hardware or installing on a second PC. With more recent versions you have to go into the license manager and you can only see a portion of the key. I recently had to track down a license key and wished I knew how to extract it from the PC. Today I saw that 0ne of the tricks in the FAQ is how to find a full license key by searching the registry, using the portion of the key you can see in the license manager. I’ll be ready next time.