Last month I wrote about a difficult time I had installing Crystal Reports. One of my complaints was that if the install fails, you have to start over – including waiting 5-7 minutes while the setup ‘unpacks’ all the files. It seems like there should be a way to keep the files unpacked when an install has to be repeated.
Well SAP doesn’t provide an official way to do that but one of my readers (who apparently does lots of CR installs) shared his method. Here are his steps:
1. Run the install .exe.
2. Wait until everything has been unpacked. If you aren’t sure, wait until it asks for the license key. Then go to this folder, substituting your user name in the path:
Look for a folder in Temp that starts with “RARSFX”.
NOTE: AppData is a hidden folder, so you’ll have to set Explorer to view hidden items.
3. If there’s more than one “RARSFX” folder, delete all of them except the most recent one. These are failed installs that didn’t get deleted correctly.
4. Copy the remaining folder somewhere else. You cannot cut and paste because the installer has those files open. You might want to give the folder copy a more meaningful name.
5. For subsequent installs, go to this new folder and run setup.exe.
So if you are troubleshooting a balky install, or if you have to install CR on several different workstations, the steps above will speed up the iterations. And, thanks to Dell Stinnett-Christy, a senior manager at Protiviti, for sharing this method.