Blackbaud no longer supports Crystal Reports within Raiser’s Edge

Wednesday 17 November 2021 @ 8:23 pm

I create reports for several customers who use Raiser’s Edge donor management software. One of my customers shared this note from BlackBaud that went out today:

“On December 15, 2021, we will no longer support the ability to create or edit custom reports using Crystal Reports directly within any Blackbaud solution. Users will still be able to view historical reports and export file formats that work with Crystal Reports.”

Before the 15th it wasn’t clear if reports would still run in RE, but now it appears that they still do. The only noticeable change is that users don’t have a built-in copy of the Crystal Reports designer. To modify reports they will need to purchase their own license.

If you decide to buy a copy of Crystal Reports to work with your RE export (mdb) files, I recommend that you buy Crystal Reports 2016 instead of Crystal Reports 2020. That will give you something that works very much like what you have now. Crystal Reports 2020 can be made to work but it is 64-bit so it will use different drivers. You could modify reports but you won’t be able to run that same report both outside and within RE.

See this article for a link to the Crystal Reports product page and for clarity on what you do and don’t need to buy.









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Jeff-Net
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Crystal Reports Server