My customers often use large, high-resolution monitors. Sometimes the icons and menu options are microscopic – even to the local user. It is even worse for me since I am seeing their screen through GoToMeeting which reduces the screen even further.
But recently, one of my colleagues pointed me to a video that might help. It shows how to change a compatibility setting specific to high-resolution monitors.
If you are seeing microscopic icons on your Crystal toolbar, check out the video and see if it helps. And thanks to Gordon Portanier with the Crystalize consulting group in Canada for sharing this tip. And also to Mike Pieczynski of OnPoint Consulting for sharing the video.