Archive for the 'Uncategorized' Category



SAP discontinues most prior versions

Monday 30 May 2011 @ 10:43 am

One of my readers pointed out a dramatic change in the SAP online store.  Up until mid May you could purchase older versions of Crystal Reports products going back to v8.5.   But that changed suddenly and now their is nothing available prior to CR 2008. There was no announcement or explanation so I asked someone at SAP why the change was made.  I didn’t get much of an explanation yet, but apparently there is some issue with all of these older version and open-source software.  It must be serious to merit pulling all these products.

The bad news is that without these prior versions there would be no COM API options.  The good news is that I have heard that XI will be released again which will provide at least one COM compatible version.

I will add more information as it becomes available.




Using the parameter “batch” interface toolbar

Saturday 12 December 2009 @ 7:10 am

Have you ever noticed that some parameters include a small toolbar below the List of Values (LOV) drop down?  This toolbar has two scroll arrows on either side of a small drop down list and two buttons with funnels on them.  The toolbar doesn’t show up very often so it took me quite a while to figure out where it comes from and what it is supposed to do.  So this article is for anyone else out there who is puzzled.

This is a called the batch interface.  It is included in Crystal versions 11 and 12 and appears automatically whenever there are more than 200 values in the parameter list (LOV).  To make the long list easier to navigate Crystal automatically batches the values into Continue Reading »
Using the parameter “batch” interface toolbar




Take my 3-day “Accelerated” class in September

Tuesday 29 July 2008 @ 9:09 pm

My public classes have always been offered as a 2-day Intro or a 2-day Advanced class. In September I am going to see how many students would be interested in taking a 3-day combined class.  This 3-day class, which covers the same material as both of my 4-day public classes, is my most requested class for on-site training, so it may prove popular in the classroom as well. It is ideal for:

1) Self taught students who want advanced material while “filling in the gaps” of their basic training
2) Students who already understand database concepts or have worked with another reporting tool.
3) Student who like a faster pace

This first class is going to be held September 3-5 and will cost $1,720 per student. This costs the same amount as taking the 4-days of my normal class, however the class size will be limited to 3 students. If more than 3 people are interested or if those dates don’t work for some students, I may offer another accelerated class in October.

Drop me a line if you are interested.




Crystal Reports Server 2008 (& prices)

Monday 21 July 2008 @ 11:31 pm

As I mentioned last month, the promotional price of Crystal Reports Server XI was a clear indication that CR Server 2008 was about to be released. The official release of Crystal Reports Server 2008 came on 7/16 and there is a 30 day free trial now available on the Business Objects web site.

The main improvement Continue Reading »
Crystal Reports Server 2008 (& prices)




Adding Business Hours/Minutes to a Start DateTime

Saturday 12 July 2008 @ 2:34 pm

A customer recently asked me to adapt formula 17 on my site so that they could add business hours or minutes instead of just business days. In their example they wanted to add 90 minutes to a DateTime value when a case was opened. If the DateTime was within 90 minutes of the end of the workday, they wanted to skip time when the shop was closed and pick up the 90 minutes the next business morning. So a case the opened at 4pm on Friday would be due 90 “work minutes” later, at 9:30 am on Monday. They had a 9-5 workday. They also wanted to skip holidays.

So below is my adaptation of formula 17 Continue Reading »
Adding Business Hours/Minutes to a Start DateTime




Crystal Reports Knowledge Base moved to SAP support

Saturday 12 July 2008 @ 2:00 pm

If you are used to searching the Business objects KB for CR technical info you will need to look in a new place. SAP, the new owners of Business objects, has incorporated the BO Support information (including Crystal Reports) into the SAP Support system. All links to the old support pages are forwarded to the new system’s front page, so if you have links to specific documents or KB articles, these will have to be updated.

The new location has forums, a Wiki, and other things that I haven’t really looked at yet. If you check it out and find anything interesting, let me know.

Update – according to this article, it isn’t just the KB that was moved, but the entire BO Support system, (including all support tickets) has been moved. The author of the article says that transition isn’t going very smoothly.




CR Viewer XI now does refresh? Sorry, no it doesn’t

Wednesday 25 June 2008 @ 9:09 am

Gordon Portanier of Crystalize recently sent me a note about a promotional page for Crystal Reports Viewer that talks about the ability to refresh reports. That surprised him because (as my readers know) the official viewer released by BO is the ONLY viewer out there that does NOT allow you to refresh the report’s data. (There are a dozen independent viewers that allow refreshing and many other features.) So Gordon tested the BO viewer and found that it still does not allow refresh, despite the clear wording of the ad, which currently starts with the title:

“Open, View & Refresh a Crystal Report Instantly.”

I expect it to be changed soon assuming it is an error. If it is not changed soon then it could be BO intentionally trying to confuse (and annoy) their users.

Update – it was changed as of 7/14.




Crystal Reports 2008 (version 12) is available for download / purchase

Friday 9 November 2007 @ 4:27 pm

I mentioned recently that CR 2008 was “released”. But at that time, only the BETA was availble for download and you could only ‘preorder’ the final product. I just checked the BO website and now the full final product is available. You can do a 30 day trial or a purchase. Purchase is $495 for the full product and $295 for an upgrade.

I also checked some web software retailers but couldn’t find the product sold at any of my normal retailers. Let me know if you find it somewhere else, especially at a lower price. However, I am guessing that BO is going to set and enforce minimum prices. If I remember correctly, a recent US court ruling allows manufacturer’s to set minimum prices for their distributors and that may affect web prices on many items.




Crystal Vision

Monday 21 August 2006 @ 8:49 am

I just got a promo in my mail from Business Objects for a new product suite called “Crystal Vision”. This is actually a combination of Crystal Reports XI, Crystal Xcelsius and a third feature called “Live Office”. I am sure you all know Crystal Reports. I recently wrote an article in my newsletter describing Xcelsius which allows you build and deploy interactive flash based dashboards that read Excel data.

Live Office (which is part of BO Enterprise ) gives you Continue Reading »
Crystal Vision




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