Archive for May, 2009



Changes in the BOCP registration process

Friday 22 May 2009 @ 10:39 am

A recent change to the process of getting BOCP certifications has caused some confusion among users, as indicated by this Forum Thread.  It appears that you now need an SAP User ID before you can register for any certification exams on BO products.  Everyone knows that I am not a big proponent of the BO certification process, but if you do decide to register for an exam, say through the Pearson Vue site, you will now need an SAP ID to do so.

If your company has a support contract you may already have an SAP ID.  If not, you can get one from SAP Central Registration by calling (888) 777-1727.

If anyone has more information to add on this change please let me know.  And thanks to Gordon Portanier of Crystalize in Toronto for tipping me off to the change.




IT World Canada weighs in on CR licensing

Thursday 21 May 2009 @ 1:22 pm

IT World Canada just published an article on the games that SAP/BO is playing with the proposed new CR license terms.  The article includes some history and feedback from instructors, analysts and publishers.  I found it interesting and learned a few things.




Refreshing reports hosted on CrystalReports.com

Sunday 17 May 2009 @ 5:46 pm

Some of you are probably familiar with CrystalReports.com (known as CRDC).  This is the site sponsored by SAP/BO where you can host your reports and make them available on the web.  When CRDC was introduced a few years ago it only allowed you to share reports that had saved data.  Then it changed to allow you to refresh reports if your had a server product like CR Server or BO Enterprise.  More recently they broadened this to refresh data from your SalesForce.com database.

I just learned recently that Crystal Reports.com now has the ability to refresh reports from pretty much any data that can be made available to your web server, which makes a workable solution for some users. You have to install some software on your server which allows CRDC to reach behind your firewall.  This software Continue Reading »
Refreshing reports hosted on CrystalReports.com




CR2008 SP1 is incompatible with SP0

Saturday 16 May 2009 @ 6:18 am

According to this document posted by Blair Wheadon of SAP there is a significant incompatibility between CR 2008 SP0 and CR 2008 SP1.  So much so that they do not recommend that the two Service Packs be installed together.  The document explains which environments should be installing which service packs, and what to do if you have accidentally installed both.

The problems seem to affect primarily application developers and those using SAP server level products like CR Server and BO Enterprise.  Service pack 1 has been pulled off the site and will be released again (or ‘refreshed’) with some fixes.  However the planned fix doesn’t seem to address the incompatibility.  It will simply check your environment and prevent you from installing SP1 if there is an incompatible product, like SP0, installed.

And for those of you who aren’t sure which SPs (if any) are installed in your PC, there is a link that lists the version numbers for each service pack in an earlier post.




Showing wide cross-tabs in a subreport

Monday 4 May 2009 @ 9:41 am

I recently had a project where we aligned the columns of one cross-tab with the columns of a similar cross-tab in a subreport. Both cross-tabs always had the exact same columns.  This worked fine as long as the cross-tabs fit horizontally on one page.  But when the cross-tabs had too many columns for one page the main report’s cross-tab would spill over onto the ‘horizontal pages’ that Crystal will generate for wide cross-tabs.  The cross-tab in the subreport would not spill over, but would truncate at the edge of the page.

After some experimenting I stumbled onto the simple solution.   I made the subreport Continue Reading »
Showing wide cross-tabs in a subreport




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