Archive for March, 2021



Comparison of desktop-based schedulers (2021 update)

Tuesday 30 March 2021 @ 10:19 pm

How would you like your reports to be automatically run, exported to a PDF and delivered to your Email InBox every Monday morning at 6am? The Crystal Reports designer doesn’t provide a way to do this (unless you upgrade to CR Server or BO Enterprise). But if you look at third party products like those on my LINKS page you will find several reasonably priced or free tools that do this. Some do even more. So every March I go through the list and publish a feature comparison on my blog.

There are 11 active products in the list again this year. The page linked above provides a brief description of each product and lists the features that set it apart. Then there is a detailed feature matrix that shows the key specifics for comparison, including prices. To clarify the matrix terminology I have written a feature glossary to explain what each feature means. Finally there are links to the vendor websites so that you can get more information on each product. In May I will be updating a separate article that compares server based scheduling tools. If you think one person can manage all of your scheduling you are probably fine with one of the desktop tools, regardless of the number of people receiving the scheduled output. But if you plan to have multiple people scheduling reports then you may want to consider a server based tool.




Inflation table query for Oracle

Thursday 25 March 2021 @ 3:53 pm

I have written several times about using inflation tables to force duplicate data. I even posted some SQL queries that generate inflation tables in Microsoft SQL Server. Today I needed an inflation table for an Oracle based report and didn’t have one in my library. So I did a bit of research and found this one mentioned frequently. It worked well for my needs today:

SELECT ROWNUM FROM DUAL
CONNECT BY ROWNUM <= 100;

The “100” value can be replaced with whatever number you need.

So when do we use inflation tables? I use them whenever I need to turn a single record into multiple records. Here are the common uses I have seen:

  • Print multiple labels for a single row based on the quantity value in that row.
  • Splitting some orders into multiple records for shared commissions.
  • Creating a series of dates from a single date record.
  • Separating a multi-value field into separate single value records.
  • To repeat all records several times, grouped differently each time.

If you have a task like this and want some help, give me a call.




An error has occurred in the script of this page

Tuesday 16 March 2021 @ 9:22 pm

I have written several times in the past about script errors on the Crystal Reports “Start” page. The message is:

“An error has occurred in the script of this page”

I have seen at least 3 customers experience this problem in the past week so I figure it is time to mention this again. You will see this error when you first open Crystal Reports or when you close a report and Crystal Reports reverts to the “Start” page.  Some users think there is a problem with the report they are trying to open, but in truth this error is unrelated to any reports.

The error is usually caused by one of SAP’s servers having a problem.  If you want to prevent this error you can follow the directions in this blog post on how to prevent Crystal from requesting an internet connection.




Max rows/columns of a cross-tab

Sunday 7 March 2021 @ 5:05 pm

I found a limit that exists in Crystal that I didn’t know about before. Even if I had known about this limit I wouldn’t have ever expected to exceed it.  But it just popped up in one of my reports.

I created a report related to donors for a large organization. One part of the report needed to show the top 10 donors from a very large pool of people. I decided to use a cross-tab with a “Group Sort” so we wouldn’t need another subreport.  It tested just fine on the sample data set.

But, when they ran the report on the full table they received an error saying a cross-tab couldn’t have more than 65K rows or 65K columns. Apparently, the data set included over 100K donors.  To find the top 10 donors, the cross-tab would have to initially create a row for every donor. Even though I only needed to see the top 10, the cross-tab needed to see ALL of them, and that exceeded the limit.

Instead I created a subreport and grouped by donor. Then used the “Group Sort” on the actual groups, rather than a cross-tab. Fortunately this limit doesn’t apply to groups in the report, only to groups (rows or columns) in cross-tabs.




Jeff-Net

Recrystallize Pro

Crystal Reports Server