You use Crystal Reports to create, change and run reports. But what if you have users who just need to refresh/view/print/export? Do they need copies of Crystal Reports? Do you need to configure an expensive web server?

The most cost effective method for letting a user run reports is to install a third-party client-based viewer. They are offered by a dozen different vendors.  Don’t get sidetracked by the “viewer” that is put out by SAP because that tool won’t refresh reports.  Every viewer in my list allows you to refresh reports.

Every September I compare the features of these viewers and post the results. The comparison page provides a brief introduction to each product including what sets it apart. There is also a detailed feature matrix (PDF) that shows some of the specifics for comparison like prices. I have even included a glossary of features in case you aren’t familiar with the terminology.

This year there are 11 vendors in the review but one of them is MIA** – the vendor for EasyView (EasyStreet Software). I have Emailed and called and have not received a response since 2012.  Neither have their customers which is probably why the Better Business Bureau has them rated “F”.  The web site is still running but I am not sure it the purchases pages are working or not.

The current vendors are:

Crystal Corral by Groff Automation
cView by Chelsea Technologies
ViewerFX by Origin Software
Crystal Kiwi Viewer by Crystal Kiwi
Report Viewer Pro by Report Viewer Limited
RV by Climate 27
Logicity Pro by SaberLogic
Report Runner Viewer by Jeff-Net
Easy View by Easy Street Software (**see warning above)
RTag Report Viewer by RTag
DataLink Viewer by Millet SW

If you have already tried one of these products, or are currently using one, I would love to know what you think.