I do this chart each year based on my newsletter subscribers. It shows the version of Crystal Reports that they were using when they signed up for the newsletter. Over time, it shows which versions have staying power and how quickly new versions take hold. I have included numbers for 2018, even though the year is only about two thirds over. Those numbers will shift a bit in next year’s chart when 2018 is complete.
The chart shows that over 25% of my 2018 subscribers are still using Crystal Reports XI (circa 2005) which is version 11.x. Last year I was concerned that some of these users might really be on CR 2011 (version 14.o) since those do get confused. But when I Emailed some of those people they all said that they were using the old XI version. For some of them, upgrading past Crystal Reports XI would be a major undertaking, because all the newer versions are limited to the .NET runtime. Customers that have built an application around the older runtime engine would have to rebuild the Crystal components of that app in order to upgrade to a later version of CR.